SIPOC: Suppliers, Inputs, Process, Outputs, Customers
Capture suppliers, inputs, processes, outputs, and customers to define end-to-end processes clearly.
Author: Eero Hosiaisluoma @EeroHosi
Stage: This is a stub – if you would like to contribute and expand it please get in touch.
Phase: Focus | Explore | Co-Create | Invest | Realise | Sustain | All
Scope: Architecture | Identity | Experience | Enterprise
Flight level: Operations | Coordination | Strategy
Short description
The Six Sigma tool called SIPOC (Suppliers, Inputs, Process, Outputs, Customers) can be used for defining elements common to all processes.
Why and when to use
This is an easy tool for analysing the business case: what task of a customer is served and how? EDGY object element is used for modelling inputs and outputs.
Which elements to use depends on the context and what is appropriate to fit the purpose. The SIPOC pattern is shown below.
SIPOC pattern.